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2845 23rd Street NE, Bay 109, Calgary, AB 587-355-3904 info@randomrepair.ca

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587-355-3904

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Tell us what you need and we'll get back to you with next steps and an estimate.
We'll do our best to get back to you as soon as possible.

Name *

Email *

Phone *

Company

Customer type

Individual

Business

Service needed *

Equipment type

Make, model and board part number

Symptoms

No power

Blown fuse

Burnt smell / visible damage

Intermittent fault

Error code / beeping

Stopped after drop or impact

Liquid exposure

Error code (if any)

Are you including a working unit for comparison?

Yes

No

Number of boards / units

Do you have schematics or manuals?

Yes (attach below)

No

Device type

Laptop

Desktop / custom PC

All-in-one / iMac

Other

Brand

Model

Operating system

What is the issue?

Won't power on

Won't boot / OS error

Screen / display

Battery / charging

Keyboard / hinge / ports

Slow / virus

Upgrade (SSD / RAM)

OS install / Windows to Linux

Was there a liquid spill?

Yes

No

Spill details

Is there data we must preserve?

Yes, critical

Yes, nice to have

No, OK to wipe

Can you provide the login password?

Yes, at drop-off

No

No password set

Accessories included

Charger

Case / bag

Other

Console

Model number

Repair or mod?

Repair

Mod / upgrade

Both

Issues

Stick drift

No power

HDMI / no picture

Disc drive

Overheating / fan

Screen

Charging port

Liquid

Dropped

Mods wanted

TMR sticks

HDMI / RGB

LCD screen upgrade

Rapid-fire / paddles

SSD / fan upgrade

Number of consoles / controllers

Up to 20% off bulk repairs for multiple controllers or accessories.

Business size

Industry

Areas of interest

Servers / file storage

Network / Wi-Fi

Email migration / security

ERP / business software

Backup

Ongoing support retainer

Legacy / SCADA systems

Describe your current setup

What do you need?

Set up backups

Recover lost data

Device / media

What happened?

Accidental deletion

Drive not detected

Clicking / grinding noises

Dropped

Liquid

Malware / ransomware

Locked / forgot password

Is the device still being used?

Yes

No, it is turned off

⚠ Important: if you have lost data, turn the device off as soon as you can and leave it off until you bring it to us. Continuing to use it risks overwriting the data.

Most important data

Approximate amount of data

Support type

Remote

On-site in Calgary

On-site outside Calgary

Pricing: on-site $30 flat fee in Calgary, $150/hr outside Calgary; remote support $120/hr.

Topic

Wi-Fi / network

Printer

Email

New PC setup

Security cameras

Software / updates

Other

Address / area (on-site only)

Preferred date and time

Device OS

Device type

Make / model

How will we get it?

Drop off in Calgary

Mail-in

On-site visit

Remote

Describe the problem *

Photos / files

Device, board, label or error screen photos.

Deadline

No Rush

Standard Priority

Urgent ($100 fee)

Needed by

Serial number (if known)

Diagnostic fee *

I understand mail-in repairs have a $75 diagnostic fee that applies to my final invoice.

Random Repair YYC

Open Hours: Mon - Fri 10 am - 6 pm
Drop off, mail-in from anywhere in Canada, or book onsite/remote support.

2845 23rd Street NE, Bay 109, Calgary, AB
587-355-3904
info@randomrepair.ca

If it's broke, we can fix it. Calgary electronics repair and IT services, with mail-in repairs Canada-wide.

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2845 23rd Street NE, Bay 109, Calgary, AB · Directions

Open Hours
Mon - Fri 10 am - 6 pm

Contact

587-355-3904
info@randomrepair.ca

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